Payments
Sites take payments into your account — Chirai never holds your customers' money. Set payments up once in Payments; every site of yours uses it.
Choose how you're paid
| Option | What customers see | Good for |
|---|---|---|
| Razorpay | UPI, cards, netbanking, wallets | Shops in India |
| Stripe | Stripe's hosted checkout page | Shops outside India |
| Your own payment link | Your link (e.g. a UPI or payment page), with the amount and order number filled in | Getting started without a gateway |
| Cash on delivery | "Pay on delivery" at checkout | Turn on per shop in Manage site → Shop & business |
For Razorpay, paste your Key ID (rzp_…) and Key Secret; for Stripe, your secret key (sk_…). Use test keys first, place a test order, then switch to live keys.
{amount} and {reference} placeholders.Your keys are safe
Secret keys are stored encrypted, are never sent to your sites or shown again, and are used only by Chirai's server to create and verify payments. To change a key, type the new one; leave the field empty to keep the saved one.
Prices, GST and delivery
Set in Manage site → Shop & business → Checkout: currency, whether prices include GST, delivery fee, free delivery above an amount, minimum order. Totals are always calculated on the server, so a visitor can't change a price in their browser.
Refunds
Open the order in Manage site and press Refund — for Razorpay and Stripe the refund goes back through the gateway; the customer is emailed.
Paying Chirai
Your Chirai plan is paid separately, through PayU (UPI, card, netbanking or wallet). See Plans and billing.